FOR ALUMNI RELATIONS AND ANNUAL GIVING TEAMS

Every alum deserves a note. We find the ones who just earned a congratulations.

A promotion, a new job, a move, an award — the moments when a graduate is genuinely glad to hear from their school. We spot them in public news and profiles, draft a short note for each one, and put it in front of the right person on your team. You read it and send it from your own email.

Found this week · from public sources
Maria Castellano '11
Just started a new job — Director of Operations, Denver
New job Moved to Denver
and here's the note we'd hand you
Written for you to send
"Maria — saw you're leading ops in Denver now. Congratulations. We just started a Denver alumni chapter and I thought of you. No agenda. I'd just love to point you to your people out there."
View & send on LinkedIn Send via email
Asks for nothingSent by you, from your account

Free. Real graduates of your own institution, with the notes already written. We don't need your database, and there's no call first.

In plain terms

  1. We watch the public record for your graduates — professional profiles, local news, press releases — and pull out the ones who just got promoted, changed jobs, moved, or were recognized for something.

  2. We write each of them a short note that mentions the specific thing that happened and asks for nothing. It sounds like your team, because we write it to match how your team already talks.

  3. You read the notes and send them from your own email, under your own name. We never email your alumni. That part is always yours.

That's the whole service. The rest of this page is why it works and what it costs.

WHY A NOTE WITH NO ASK IS WORTH WRITING

$500,774

versus $3,732.

Average lifetime giving from a graduate who feels their school really knows them, compared with one who feels unknown. Same institutions. Same alumni. The difference is whether anyone ever noticed them.

Alumni don't go quiet because they stopped caring. They go quiet because nobody noticed anything — and by the time you need them, you're a stranger asking for money.

A note about someone's promotion isn't a fundraising tactic. It's the reason they take your call in four years.

68%
say their school does not know their giving and volunteer priorities
14%
say their school understands their current career or life stage
24×
more likely to donate when a graduate feels very connected rather than very disconnected

Figures from the 2026 National Alumni Survey, an independent study of 82,252 alumni across 31 colleges and universities. Cited with permission. Spark Plug is not affiliated with the survey.

01 WHY THIS IS HARD TO DO YOURSELF

You already know the note works. Finding the reason to write it is the job.

Writing to one graduate about their promotion takes ten minutes. Finding out that forty of them got promoted this quarter takes a full-time person you don't have. So the note doesn't get written, and the only time alumni hear from you is when the fund drive, the reunion push, or the year-end appeal comes around.

They notice the pattern. From their side it looks like you only call when you want something — and that impression is very hard to undo later, no matter how good the appeal copy is.

More email won't fix it. The fix is showing up at the right moment with nothing attached, which is a research problem before it's a writing problem.

02 WHO DOES WHAT

Three jobs. We can take the first two.

The third one is never ours, at any price.

  • We do this

    Find who's worth writing to

    We search public professional profiles, local news, and press releases for your graduates, and pull out the ones something just happened to. The first delivery includes the past year, not just this week.

  • We do this

    Write the note

    Not a template with a name dropped in. A few real sentences about the specific thing that happened, plus a line on why this person is worth your attention and who on your team should be the one to write.

  • You do this — always

    Read it and hit send

    Every note goes out from a person at your institution, from their own email, under their own name, after they've read it. There is no version of this where we email your alumni.

We never see your alumni database Nothing connects to your CRM No IT project No new software to learn Everything exports to a spreadsheet

KNOWING WHEN NOT TO WRITE

The graduate who just got laid off doesn't get a solicitation. They get help.

THAT'S THE WHOLE DIFFERENCE

Not every moment is a good moment, and not every note should lead somewhere. So the notes come in a deliberate order: first you show up for something with nothing attached. Later you offer something useful — an introduction, an invitation, a way back in. The ask comes last, if it comes at all, and by then it doesn't land as an ask.

Holding back is part of the work. It's also the part no software decides on its own.

03 WHAT HAPPENED WHEN A SCHOOL TRIED IT

One well-timed hello. By week thirteen, a real relationship.

MidAmerica Nazarene University · one academic term

One term of this, run entirely on public sources, with every note sent by their own staff.

175
graduates found at a real career moment
36%
of them reached and connected with
81%
of those contacted wrote back
54%
said yes when later asked to volunteer

One of those 175 was a graduate named Wes. MNU wrote to him at 9:44 one morning about a moment in his career. He replied twenty minutes later, having already filled out the volunteer form. Inside six weeks he had taught a class, sat on a career panel, joined an advisory council, and given a five-figure gift — without anyone ever asking him for a cent.

An 81% reply rate isn't a better subject line. It's what happens when a note is about something that actually just happened to the person reading it.

04 THREE WAYS TO WORK TOGETHER

Pick by how much you want off your plate.

Everyone starts the same way: a free sample list of your own graduates, so you can see the work before you decide anything.

  • Under 50,000 alumni

    The Friday Brief

    One email every Friday: everyone we found that week, with a note written for each. The top few are flagged, in case the week got away from you.

    From $299/moYou send the notes

  • Any size

    Intelligence Workspace

    We do the finding, in a much wider search that includes the past year. Your team writes the notes, in a workspace built for it.

    From $6,000 a yearYou write and send

  • Any size

    Always-On Activation

    We do the finding and the writing, and put each note in front of the right person on your team, sorted by school, degree, and class year.

    From $1,000/moYou send the notes

We never email your alumni. There is no tier that changes that. We also never receive your alumni file — you tell us which people are really yours.

See prices for your alumni count →

05 STRAIGHT ANSWERS

The questions everyone asks first.

I'm not a charismatic closer. I'm a practitioner who builds systems. This is the system.

WHO’S BEHIND THIS

I led alumni engagement at Ohio University and the University of Oregon, alumni programming at Ohio State, and advancement at Western Governors. I know the pressure to hit the number, and I know what it costs when the only time alumni hear from you is when you need something.

I also know what it looks like when it goes right — when someone hears from their school at exactly the moment it matters and remembers they belong to something. I built this for teams who don't have twenty people to do it by hand.

Software hands a maxed-out team one more thing to operate. I hand them finished work. The difference is the difference between a gym membership and someone getting you in shape.

Erin Essak Kopp

Founder, Spark Plug

See what you're missing.

START FREE

We'll build you a free sample list from your own graduates — real people, real career news, with the notes already written. Yours to keep and send, whether or not you ever pay us a dollar.

We don't need your database. There's no call first.